Call Center Mortgage Loan Officer in San Antonio at Cornerstone Home Lending, Inc.

Date Posted: 2/20/2018

Job Snapshot

  • Employee Type:
  • Location:
    San Antonio
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Who we are: They say you should never mix family and finance, but that's where we disagree. Cornerstone Home Lending is a unique top 10 national home lender, and we also work hard at creating a close-knit work-family. When you join our team, you're one of us. We put a lot of focus on cultivating a healthy and happy corporate culture -- a family you'll want to be a part of for many years to come.

What we're doing right: We have a reputation of amazing service, customer satisfaction, on-time closings, and team member retention and happiness. 

•       We're true to our word. Our brand is known for on-time closings -- a key core conviction of Cornerstone.

•       We're all about our customers. Our customers nationally rate their experience with Cornerstone at a score of 95, six points higher than all competitors! 

•       We're all about our work-family. Cornerstone has been recognized by Workplace Dynamics as a “Top 100 Workplace” for the seventh consecutive year. 

•       We have plenty of experience and credibility. March 1, 2017 marks Cornerstone’s 30th year in the residential lending business. We have successfully navigated our company through many industry cycles and changes in regulations.

What we believe in: Our mission is to use and improve on our God-given talents to make a difference in the lives of our team members, customers, shareholders, and the people who provide services to us. We employ more than 1,700 people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions.


Who we are looking for…

In this role, you will work in partnership with extremely experienced Call Center-based Mortgage Loan Officers.  This role is perfect for someone who is seeking a long-term career opportunity in mortgage sales.  This professional will be responsible for completing the origination of mortgage loans through inbound and outbound calls.  A Servant Heart, top-notch courtesy, and excellent customer service are essential elements of this position.


Job Requirements

What You’ll Need to be Successful…

Success in this job relies on your excellent communication skills, time management skills, organization, positive attitude, and passion for delivering for the client. In addition, you’ll need to be able to:

2 to 3 years of Mortgage Call Center Sales

2 to 3 years of experience working with online leads

2 to 3 years of a successful track record of aggressive outbound production

Manage client relationships and identifying client service and sales needs. 

Respond to customer inquiries and referrals.
Conduct interviews with prospective borrowers in order to analyze financial and credit data.

What to do next: If Cornerstone Home Lending sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're part of our Cornerstone family, we'll continue to invest in you as a valuable asset in our company. As many of our team members can tell you, there's something special about working at Cornerstone. It really feels like home.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

No agencies or third parties please.


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