Corporate Operations Project Manager/Business Analyst in Houston, TX at Cornerstone Home Lending, Inc.

Date Posted: 2/28/2018

Job Snapshot

  • Employee Type:
  • Location:
    Houston, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Who we are…

Cornerstone Home Lending is a unique top ten national home lender with a reputation of amazing service, customer satisfaction, on-time closings, team member retention and happiness.  Our mission is to use and improve on our God-given talents to make a difference to the lives of our team members, customers, shareholders and the people who provide services to us.  We employ more than 1,700 people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions.  Our brand is known for on-time closings - a key core conviction of Cornerstone. Our customers nationally rate their experience with Cornerstone at a score of 95 … 6 points higher than all competitors.  Additionally, Cornerstone has been recognized by Workplace Dynamics as a “Top 100 Workplace” for the 7th consecutive year.  March 1, 2017 marked the beginning of Cornerstone’s 30th year in the residential lending business, so we have successfully navigated our company through many industry cycles and changes in regulations.

We are a great company with great people and we are looking for an experienced Corporate Operations Project Manager/Business Analyst, who will bring enthusiasm, attention to detail, and a servant heart to our team of top-tier mortgage professionals.  This professional will work in a tight-knit, goal-oriented team where our Customers and Loan Officers can rely on them ensure an accurate and timely closing process.

Cornerstone has been setting all-time production records for over a year, and our dedicated support staff makes that growth possible.  Because we recognize and reward hard work, we offer a competitive salary, full benefits package, and a performance-based bonus.

Who we are looking for…

Cornerstone Home Lending, Inc. (CHL) needs a Corporate Operations Project Manager/Business Analyst (PM/BA) to lead and support projects in the Corporate Operations Departments, including Processing, Underwriting, and Loan Operations.  This individual is responsible for delivering small to large-scale projects through the full lifecycle, from requirements to deployment/completion using appropriate analytical and project management tools and techniques.   He/she will work cross-functionally and at all levels of the organization to execute projects on-time and within budget.

Key Accountabilities:

•        Work closely with CHL’s President of National Operations, PMO, Operations Executives, IT Department, and SME’s to execute system customization, application upgrade, and process improvement projects.   This includes performing both the Business Analyst and Project Management roles.

•        Lead small to large-scale project teams through the full project lifecycle from requirements definition through development, testing, and implementation using a combination of agile and other methodologies.

•        Work with the PMO and Departmental PM/BA’s to develop and deliver training on Project Delivery and Business Analysis to Project Sponsors, Subject Matter Experts, and other key CHL resources.   The goal is to improve our ability to deliver projects across the company by developing internal resources, both human and technical.

•        Manage multiple priorities and provide work direction for small to large-scale project teams, including establishing and maintaining supporting work product.

•        Develop and maintain strategic partnerships with senior business unit management, business partners, project sponsors, as well as communicating effectively with business and development teams, end users, and product owners.

•        Participate in change management and process improvement initiatives, as well as provide recommendations to improve/enhance existing procedures, controls, and project delivery methods.

•        Business analysis, requirements gathering, specification generation, and Project Management for Operations driven business intelligence and reporting solutions from CHL’s Business Intelligence, Reporting, and Data Warehousing solution.

Job Requirements

What you'll need to be successful…

Success in this job relies on your time management skills, organization, and positive attitude. In addition, you’ll need the following skills and attributes:


•        Bachelor’s Degree in a business or related field.

•        3 – 5 years of Project Management experience, preferably in delivering technology solutions to business units.

•        Business analysis and documentation skills, including demonstrated use of common business analysis tools and techniques.

•        Demonstrated experience in projects using the Agile methodology.

•        Demonstrated ability to effectively present statuses, challenges, and recommended solutions.

•        Demonstrated ability to engage and manage multiple project initiatives simultaneously.

•        Strong computer skills with Microsoft Office Suite


•        3 -5 years in the Mortgage Industry.

•        Strong computer skills with tools like MS Visio and Atlassian’s JIRA and Confluence products.

•        2 - 4 years of experience in developing training materials and delivering training on Project Management and Business Analysis methodologies, tools, templates, delivery, etc.


Call To Action…

If Cornerstone Home Lending sounds like the place you’d like to explore and if you have the qualifications, drive, and passion to be a member of our family, please let us know!  We would love to get to know you.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


No agencies or third parties please.


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