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Loan Officer Assistant in Clayton at Cornerstone Home Lending, Inc.

Date Posted: 2/13/2019

Job Snapshot

Job Description

Who we are…

Cornerstone Home Lending is a unique top ten national home lender with a reputation of amazing service, customer satisfaction, on-time closings, employee retention and happiness.  Our mission is to use and improve on our God-given talents to make a difference to the lives of our team members, customers, shareholders and the people who provide services to us.  We employ more than 1,800 people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions.  Our brand is known for on-time closings - a key core conviction of Cornerstone. Our customers nationally rate their experience with Cornerstone at a score of 96 … 6 points higher than all competitors.  Additionally, Cornerstone has been recognized by Workplace Dynamics as a “Top 100 Workplace' for the 6th consecutive year.  March 1, 2016 marked the beginning of Cornerstone’s 29th year in the residential lending business, so we have successfully navigated our company through many industry cycles and changes in regulations.

We are a great company with great people and we are looking for an experienced Mortgage Loan Officer Assistant, who will bring enthusiasm, attention to detail, and a servant heart to our team of top-tier mortgage professionals.  This professional will work in a tight-knit, goal-oriented team where our Customers and Loan Officers can rely on them ensure an accurate and timely closing process. Our work is fast paced, deadline based, challenging, and guaranteed to never be boring!  We set the bar in our industry for fanatical service standards and stellar performance.   We all work super hard and we have a ton of fun.

Cornerstone has been setting all-time production records for over a year, and our dedicated support staff makes that growth possible.  Because we recognize and reward hard work, we offer a competitive salary, full benefits package, and a performance-based bonus.

Who we are looking for…

This professional will assist the Loan Officer in partnering with Realtors, Builders, and other clients in securing mortgage financing.  In this role, you must be technically competent and driven to help our customers.  You will need to bring enthusiasm, attention to detail, and a servant heart to this role.

At Cornerstone, our employees share our commitment to success by:

•         Delivering “lights out' service to clients, referral sources and business associates

•         Building trust through integrity in everything we do

•         Taking personal responsibility for high performance

•         Embracing diversity for growth and innovation.

What you'll need to be successful…

•         Success in this job relies on your time management skills, organization, and positive attitude.

•         You will need to monitor and manage work flow to ensure timely closings

•         Maintain product knowledge and stay up-to-date on changes to market conditions

•         Market, service, and promote the Company’s loan products

•         Comply with all applicable laws and regulations related to mortgage lending.

•         Communicating with borrowers, processors, operations staff, title companies, Realtors, etc., in an effort to expedite mortgage process.

•         Requesting and following up on required documentation from our clients.

•         Disclosing and submitting loans to Operations Department – lots of attention to detail.

•         Performing basic income calculations.

•         Providing extraordinary customer service to both internal and external customers.

•         Meeting goals set by team lead in regards to time frames - we always close our clients on time.

•         Strong written and verbal communication skills

•         Teamwork and customer service a must

•         Self-motivated and energetic

•         Strong computer and technology related skills

•         Professional demeanor

Qualifications:

You will need a minimum of one year in an office setting, but no prior mortgage bank experience is necessary. Our new team member will be able to work independently and have the ability to be proactive, prioritize work and handle multiple tasks throughout the day while keeping your cool.

Call To Action…

If Cornerstone Home Lending sounds like the place you’d like to explore and if you have the qualifications, drive, and passion to be a member of our family, please let us know!  We would love to get to know you.

Job Requirements

  • one year of experience working in the Mortgage industry

  • NMLS license 
  • customer service skills
  • social media management skills preferred

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